Cases can now be added and managed in the Incontrol Inspect app for iOS.
We have redesigned the user interface to make searching and finding cases easier. Also, viewing and modifying a case works faster and is more reliably. Download the Incontrol Inspect app and experience it for yourself.
Cases (in the iOS app) allows effective collaboration with team members and having all communication and updates in one central location. This allows you - the user - and your team to seamlessly share information and insights, have important discussions and keep track of the progress.
Searching, filtering and sorting cases
Retrieving/searching for an existing case has never been easier. With the new large tiles on the cases screen, you can easily filter by criteria such as "My cases," "Cases with a deadline," or cases belonging to a specific team. In addition, you can also search by name, description or case number. You can further filter the list of cases based on status, priority and deadline.
Viewing and editing cases
The user interface for viewing and editing a case has been revamped. Case information is clearly organized and presented in a way that enhances the user experience. The most frequently used functionalities have been placed in strategic locations, allowing users to quickly and easily perform actions such as changing the case status. This allows users to work more efficiently and optimize their workflow.
Adding or removing images
An image says more than a thousand words. Therefore, adding images is easy and fast. This allows users to add visual context to the case to provide even more clarity. Whether documenting damages, showing specific product features or attaching relevant photos, adding images enriches the case information and promotes better understanding and collaboration.
You can take pictures with your camera or import images from your photo library. Once the images are added, they are instantly synced to the server.
Improvements for "pro-users"
For users who work intensively with cases, we have made specific improvements to increase their productivity. For example, it is now possible to assign cases using a single swipe motion in the list of cases, without having to open the case yet. In addition, changing the status has also been simplified, and can be done in a similarly easy way.
We hope these new features will help you work more efficiently and effectively with the Incontrol Inspect app.
Notes
Read the Help Center articles "Generate Cases from your Form" and "How does the team element work?" for additional background information. These articles are currently only in Dutch.
The Cases module is part of our Premium license.
Android users of Incontrol Inspect app will have to be patient for a while. Currently, the new way of Cases is still being developed for this platform.